In every nursery, enquiries are more than just messages or phone calls, they’re the very first step in building relationships with families. Each enquiry is a chance to welcome a new child, support parents, and strengthen your nursery community. But when you’re juggling children’s needs, staff management, and family communication, it’s all too easy for potential leads to get missed. That’s where eyenquiries comes in.
As part of the eyworks suite of nursery management software, eyenquiries is designed to make sure no enquiry slips through the cracks. It gives nurseries a clear, reliable system for capturing every opportunity and turning parent interest into confirmed enrolments.
Why Nursery Enquiries Matter More Than Ever
For parents, choosing a nursery is one of the most important decisions they’ll ever make. They expect quick responses, clear communication, and simple processes when researching potential settings. An enquiry is more than a question, it’s the first step towards trusting you with their child.
Without the right system in place, however, things can go wrong. Emails get buried in crowded inboxes, voicemails are forgotten, or paper enquiry forms are misplaced. Even one missed opportunity can make the difference between a new family joining your nursery or choosing to go elsewhere. For nursery managers, that doesn’t just affect occupancy rates, it can also affect your reputation and the confidence families place in you.
By treating every enquiry as the beginning of a relationship rather than just another admin task, nurseries can build stronger connections with families from the very first interaction.
How eyenquiries Transforms Enquiries into Enrolments
eyenquiries gives nurseries a simple but powerful way to track, manage, and follow up on every enquiry. With its intuitive tools, you’ll never lose sight of a family’s journey.
A Seamless First Impression
Families can complete a fully customisable enquiry form directly on your website or via a shared link. This means all the essential details are captured from day one, with nothing left to chance. Parents enjoy a smooth, professional experience that reflects well on your nursery, making them more likely to book a visit and continue their journey with you.
Clear Pipeline View
Every enquiry is displayed in an easy-to-use drag-and-drop pipeline. At a glance, you’ll know who has just enquired, who’s booked a visit and who’s ready for registration. This transparency not only helps managers stay organised but also reassures staff that no family will ever be forgotten along the way.
Smart Workflows
eyenquiries takes care of repetitive tasks with clever automation. Visit reminders, follow-up emails, and thank you messages can all be scheduled in advance, ensuring parents feel supported and valued. For busy Early Years professionals, this reduces the risk of errors and saves valuable time that can be spent with children instead of chasing admin.
Simple Registrations
When a family decides to join, eyenquiries makes the final step effortless. Fully branded digital registration forms can be sent for e-signatures, giving parents the convenience they expect. And when integrated with eymanage, child profiles are created automatically, reducing duplication and cutting down on paperwork.
Insightful Data
Beyond day-to-day management, eyenquiries gives managers access to powerful analytics. You can see enquiry volumes, waiting list numbers, visitor bookings, and conversion rates at a glance. These insights make it easier to plan ahead, allocate resources, and forecast occupancy with confidence.
Benefits for Nursery Managers and Owners
eyenquiries isn’t just about streamlining admin, it’s about giving managers and owners peace of mind that nothing has been overlooked.
It means higher occupancy, because every enquiry is tracked and followed up. It means less times wasted on manual processes, because automation keeps everything moving smoothly. It means a consistent, professional experience for families who feel reassured from the first email right through to enrolment.
Just as importantly, eyenquiries encourages collaboration. Notes, updates, and tasks can be shared across the team, so everyone knows exactly where each family is in their journey. This helps avoid miscommunication and ensures families receive the same attentive support no matter who they speak to.
Building Trust From the Very First Enquiry
Parents notice when a nursery responds quickly, communicates clearly, and handles their enquiry with care. These small but significant interactions give families confidence that their child will be supported with the same attention and reliability.
With eyenquiries, you’re showing families that you value them from the start. This builds the kind of trust that turns enquiries into long-term relationships, and new families into loyal advocates for your nursery. In short, eyenquiries helps nursery professionals do what they do best: be everyday superheroes for children and families, right from the first enquiry.
Part of the eyworks Ecosystem
eyenquiries works seamlessly alongside other eyworks tools:
- eylog: for recording and sharing children’s learning journeys
- eymanage: for streamlining daily operations
- eyparent: for strengthening communication with families
Together, these tools support your whole nursery community, simplifying processes, improving communication, and freeing staff to deliver outstanding care and education.
Learn more about the full eyworks suite of nursery management software or book a free demo today.